Our Company

Having spent over a decade analysing social data for brands as diverse as Chanel, Primark and Lloyds Bank, our founder noticed something strange: people often seem a bit scared of social data. 

They know that there’s an incredible, live, real-time and evolving resource out there, in which their customers will literally tell them what they love, hate and want to change about their brand. They know that it’s good for their business to tap into it.

But somehow the overwhelming scope of the data available to them means that they often don’t have the time or confidence to master it.

Luckily for these brands, we love decoding that data and turning buzz into brand value. Our flies – a team of handpicked experts drawn together from agency, in-house and freelance backgrounds – have the experience and knowledge to meticulously analyse any conversations being had about your brand and translate them into words you can listen, understand and react to.

We pick apart conversations and identify any trends and issues before they hit the mainstream. We dive into the data and reveal insights that have a real impact on your bottom line. We monitor in real time and provide flash reports on what your competitors are doing. We give insights into problems before they become crises. And we scrutinise the data and use it to develop the most compelling media stories. 

The last year in particular has shown how much your consumer lives, works and thinks online, and therefore just how important it is that you meet them there. We can help you get there.